{"id":1601,"date":"2016-02-03T05:16:13","date_gmt":"2016-02-03T05:16:13","guid":{"rendered":"https:\/\/www.apixel.com.sg\/blog\/?p=1601"},"modified":"2016-02-03T05:16:13","modified_gmt":"2016-02-03T05:16:13","slug":"top-10-surprising-customer-service-statistics","status":"publish","type":"post","link":"https:\/\/www.apixel.com.sg\/blog\/top-10-surprising-customer-service-statistics\/","title":{"rendered":"Top 10  Surprising Customer Service Statistics"},"content":{"rendered":"<h4><span style=\"color: #ffffff;\">Here we go:<\/p>\n<p><a style=\"color: #ffffff;\" href=\"https:\/\/www.apixel.com.sg\/blog\/wp-content\/uploads\/2016\/02\/customer-service.0822.12.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter  wp-image-1614\" src=\"https:\/\/www.apixel.com.sg\/blog\/wp-content\/uploads\/2016\/02\/customer-service.0822.12.jpg\" alt=\"Customer Service\" width=\"309\" height=\"358\" \/><\/a><\/span><\/h4>\n<h4><span style=\"color: #ffffff;\">1) Happy customers are a lot more likely to tell their friends.<\/span><\/h4>\n<h4><span style=\"color: #ffffff;\">2) But a single unhappy customer\u00a0often means that there are many more.<\/p>\n<p>3)\u00a0If you\u2019re known for good customer service, you can charge more.<\/span><\/h4>\n<h4><span style=\"color: #ffffff;\">4)\u00a0When you screw up, don\u2019t forget to apologize.<\/span><\/h4>\n<h4><span style=\"color: #ffffff;\">5)\u00a0Speed isn\u2019t the most important thing in support.<\/span><\/h4>\n<h4><span style=\"color: #ffffff;\">6)\u00a0Speaking of social media, keep your ear to the ground.<\/span><\/h4>\n<h4><span style=\"color: #ffffff;\">7)\u00a0Want loyal customers? Focus on making their lives easier.<\/span><\/h4>\n<h4><span style=\"color: #ffffff;\">8)\u00a0To maximize customer support productivity, don\u2019t forget to automate.<\/span><\/h4>\n<h4><span style=\"color: #ffffff;\">9)\u00a0Motivate your customer service employees the right way.<\/span><\/h4>\n<h4><span style=\"color: #ffffff;\">\u00a0<\/span><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>Today\u2019s post spotlights Top 10 customer service statistics, with key points that can help you grow your business.<\/p>\n","protected":false},"author":1,"featured_media":1614,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1601","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Top 10 Surprising Customer Service Statistics - 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