If you are like most small businesses, it must be stressful for you to handle your IT department. After all, you have important tasks to focus on.
How frustrating it would be to deal with IT issues or unforeseen expenses when you have to meet the deadlines. This is why you should take control of your IT department and support as well. Here’s how…
Who are your IT suppliers? What they provide to you? How much they’re costing you? Make sure to be aware of the IT suppliers to your business. A right IT supplier will provide you required services at reasonable rates without hidden costs.
Being Aware of Your Service Contracts:
Are you checking the contract dates and read the summaries? It is important to get a timely overview of the services you are opting for. May be you are paying for obsolete services. You can renegotiate old contracts to make some quick savings.
Creating a Flow Chart:
A flow chart will help you understand how all your IT infrastructure integrates. Are your IT systems meeting your business goals? Make sure your flow chart highlights the strong and weak spots across your IT system.
Look for the Critical Areas:
Which is your most important IT system or which one is the least? Are they being backed up from time to time? Also take a note of document recovery processes, times and objectives. Know where to imply your disaster recovery plan. It will help you take quick decision when crisis strikes.
Set an IT Budget:
You should create a separate budget for IT. Make it realistic based on the condition of your IT systems, future spending and the services. You can also review your past expenditure to get an idea of the spending you will have to make in future.
Consider If You Need Outsourcing:
If you don’t have fund for expensive IT infrastructure or can’t afford bigger staff, your IT operations are likely to be affected. In this scenario, you should outsource your key IT functions. Outsourced IT services or managed IT care will take care of everything, from storing the data to maintain/repair your IT infrastructure. This way, you can focus on the core line of your business, instead of being bogged down by IT issues every now and then.
So these are the tips to stay on top when it comes to managing your IT department.